Need Help?
Updated October 23, 2026
Due to the current service interruption, please note the following changes to CITL Support Centre.
Three ways to connect:
- By phone locally at 709-864-8700 or toll free at 1-866-435-1396.
- Visit us in person at ED1032 from 9:00 a.m. - 5:00 p.m. Monday-Friday.
- Submit a ticket by selecting the submit button below.
Please reach out directly to our support centres, listed below, with troubleshooting questions or requests for assistance.
CITL Support Centre
Offering support for learning technologies (e.g. Brightspace, Online Rooms, Webex, etc.) and examinations for online courses for instructors and students.
Classroom Support
Offering in-person support and consultations on technologies in classrooms and other on-campus learning environments.
Teaching and Learning Exchange
Offering drop-in and appointment consultations to educators and instructional staff wanting to investigate and experiment with educational technologies supporting all delivery methods.